Instant Forecast - Frequently Asked Questions


Methodology

Market data in the Instant Forecast database is continually compiled and updated. In addition to direct market research, including interviews with industry participants to understand market trends and developments, Telsyte relies on such information sources as:

  • Carriers and service providers’ quarterly and annual financial reports, press releases, presentations and other investor information;
  • Media coverage; and
  • Third-party sources, such as the Australian Competition and Consumer Commission (ACCC), the Australian Communications and Media Authority (ACMA) and the Australian Bureau of Statistics (ABS).

Where there is insufficient information pertaining to individual services or service providers, Telsyte estimates using historical market trends supplemented by our understanding and analysis of the marketplace. In estimating and forecasting the market, we also consider factors such as technology availability, pricing trends, competitive forces, and regulatory environments. Clarification and confirmation with service providers are also sought where necessary.

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Purchasing

You can purchase Instant Forecast access with a credit card or a pre-paid purchase.

To initiate an e-commerce transaction:

  1. Click on the "Purchase Now" button to add the selection to your Shopping Cart.
  2. The Shopping Cart will save your selected items, even after you log out. You can delete them at any time by clicking the “Delete” button under each item. When you are ready to finalise your purchase, click "Finalise Purchases" at the bottom of the page.
  3. Payment options
    There are two options to pay for your online purchase — credit card, or an open Telsyte Account. If purchasing via a credit card, you will be prompted to enter your credit card information. Once you have entered all required information, click "Continue". Note: if you are previously registered and logged in, your user information will already be filled in. Simply verify that it is correct or make any necessary changes.
    If you do not wish to place your credit card order over the Internet, use the option "pay by credit card via fax or post" and then fax or post your order with your credit card details.
  4. Order confirmation
    After filling in the required information, you will have the opportunity to verify that it is correct. Your purchase is still not complete and you can make any necessary changes by clicking the "Update Details" link next to your payment information. When everything is satisfactory, click "Continue". You will be then presented with your purchase details. To confirm your purchase, simply click “Process Transaction”.
  5. Purchase completion
    Once your online purchase is approved, print the page as your receipt. You will also receive a confirmation of your purchase via e-mail to the address your provided.

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Prepaid and Subscription Purchases

For customers who anticipate purchasing multiple Instant Forecast transactions, purchasing a package of prepaid Instant Forecast views in advance makes it easier and more cost-effective than single purchases. Package costs are based on the average price of all databases, with additional discounts based on the amount of research purchased, so significant savings can be made.

Customers anticipating frequent use of the Instant Forecast database can subscribe to the service, which gives them unlimited access to the database within a certain period of time. For a quote on a monthly, quarterly or annual subscription to one or more databases, please contact us on info@telsyte.com.au.

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Delivery and Receipt

Upon completion of your Instant Forecast purchase, an email containing the URL for the purchased contents will be sent to your email address. These details are also provided on screen as a confirmation and should be printed in case of email failure. Online access to the purchased information is available for a 24-hour period. You may now view your purchase online or download a copy to your local computer.

Receipts for online sales are handled electronically and a receipt (Tax Invoice) will be sent to the billing contact via email.


Vendor Independence

At Telsyte, we take pride in our vendor independence. We are committed to the highest standards of professional and ethical conduct in providing in-depth, independent research and advice.

Telsyte is not aligned with any telecommunications carriers, service providers, vendors or systems integrators. As such, our advice is always objective and tailored to specific client needs. Similarly, our market studies are completely objective and based on the results of extensive research and subsequent Telsyte’s unbiased analysis.

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Help

Our friendly analysts are available to help you with Telsyte's Instant Forecast service. For information or assistance, please call Telsyte at (02) 8297-4650, international +61-2-8297-4650.

For inquiries pertaining to a specific database page, please quote the Page ID located at the bottom of each page.

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