Market Reports

Australian Data Services Industry Profile 2002:

Voice over Data Services (VoX)

The Voice over Data Services (VoX) extracts included in this report are derived from the 2002 Edition of Telsyte's Industry Profile Series: Australian Data Services.

The report covers the provision of Managed services for the following technologies:

Voice over IP (VoIP);
Voice over ATM (VoATM); and
Voice over Frame Relay (VoFR).

The 2002 Edition of Telsyte's Industry Profile Series is the result of independent market research conducted by Telsyte, an Australian telecommunications research organisation that specialises in broadband technologies and services.

Information presented in this report is the result of analysis of in-depth interviews with telecommunications carrier and service provider executives. This report is not sponsored by service providers or carriers, and hence provides an independent assessment of the Australian data services market.

Section	Description	Page
	Contents	2
	Tables	2
	Figures	2
	Report License	3
1	Introduction and Methodology	4
1.1	Report Contents	4
1.2	Telsyte's Primary Research Database	4
1.3	Methodology	6
2	Managed IP Market Segments	9
3	Managed Voice over ATM (VoATM) Services	17
4	Managed Voice over Frame Relay (VoFR) Services	20

Tables

Table	Page
Table 1. - The Availability of Managed VoIP Services	10
Table 2. - Managed VoIP Service Demographics	13
Table 3. - Managed VoIP Service Level Agreements	15
Table 4. - The Availability of Managed VoATM Services	17
Table 5. - CPE and Customer Information: Managed VoATM Services	19
Table 6. - The Availability of Managed Voice over Frame Relay (VoFR) Services	21
Table 7. - VoFR Circuit Recommendations	23
Table 8. - Managed VoFR: Premium Charge	23
Table 9. - 3-Year Comparison: The Availability of Managed Voice over Frame Relay (VoFR) Services	24
Table 10. - CPE and Customer Information: Managed VoFR Services	25
Table 11. - 2-Year Comparison: Managed VoFR Service Connections and Customers	26

Figures

Figures	Page
Figure 1. - The Availability of Managed VoIP Services	13
Figure 2. - The Availability of SLAs for Managed VoIP Services	16
Figure 3. - The Availability of Managed VoATM Services: July 2001	19
Figure 4. - A Conceptual Overview of Voice over Frame Relay Standards	20
Figure 5. - The Availability of Managed VoFR Services: July 2001	24
Figure 6. - 3-Year Comparison: The Availability of Managed VoFR Services: July 2001	25

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Report Description	Report Cost	GST	Total
Telsyte's Australian Data Services Industry Profile 2002: Voice over Data Services (VoX)	$1,000.00	$100.00	$1,100.00

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