The 2002 Edition of Telsyte's Industry Profile: Australian Data Services
This study is a survey of Frame Relay, ATM, Managed IP and Leased Line/Clear Channel services offered by leading Australian Carriers/Service Providers.
Telsyte is an Australian telecommunications consultancy/research organisation that specialises in broadband technologies and services. Our reports are based on independent primary market research conducted by Telsyte's senior consulting staff.
Telsyte conducted primary research with senior managers from over 36 companies. (An additional 22 companies were contacted, but after preliminary interviews it was found that they did not qualify for the study scope). Study participants include:
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Telsyte 2002 Study Participants
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AAPT/TNZA
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AARnet
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Agile
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Amcom/Rescue Technology Group
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Asia Global Crossing
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Austar United Broadband
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Chime
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CITEC
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COMindico
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Datafast
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Equant
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ETSA
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FLOW Communications
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iiNet
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Infonet
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Macquarie Corporate Telecommunications (MCT)
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Nava Networks
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Neighborhood Cable
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Nextgen Networks
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NTL Telecommunications
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NTT Australia
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Optus
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PanAmSat
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Panaseer
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PowerTel
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Primus
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RequesttDSL
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SITA
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Swiftel
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Telecasters Communications
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Telstra
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TPG
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TransACT
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Uecomm
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WorldCom
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XYZed
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Telsyte reports provide comprehensive information on the Australian data services market based on supply-side demographics obtained via extensive interviews with Australian data services providers.
The data presented in the 2002 Edition of Telsyte's Industry Profile: Australian Data Services is an analysis of in-depth interviews with telecommunications carrier and service provider executives. Participants in the survey reported on many aspects of their data networks, as well as their business plans. Survey participants were provided with a written transcript of the interview for verification of facts, and given an opportunity to correct or update their interview responses. In order to verify the survey results, information reported by the interviewees was crosschecked (to the fullest extent possible) with other company and industry sources.
The 2002 Edition of Telsyte's Industry Profile: Australian Data Services is not sponsored. As such, it presents an independent view of market conditions.
Telsyte's comprehensive primary research database covers the following services:
- Frame Relay (4 years of trending information)
- ATM (3 years of trending information)
- Managed IP based on ATM/FR/MPLS (2 years of trending information)
- Managed IP based on Ethernet or POS (2 years of trending information)
- Managed IP Remote Access (2 years of trending information)
- Managed Internet-based VPNs (first year)
- Leased Line/Clear Channel (first year)
- DSL (first year)
Information covered in the Telsyte database includes:
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Telsyte Database Parameters
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Market size by customers, service connections and revenue
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Growth forecasts
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Carrier/Service Provider Market share by customers, service connections and revenue
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Equipment Vendor Market share by equipment deployment and service provider preference
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Target customer
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Service differentiators
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Tariff structure
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Availability and percentage use of Managed Services (CPE and transmission)
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Access technologies utilised
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Breakdown of access speed
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Breakdown of bandwidth utilisation
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Breakdown of traffic type
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Service coverage (domestic and international)
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Service interconnectivity with other carriers/service providers
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Service Level Agreements
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Managed services strategy and statistics
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Web reporting parameters
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Use of packet voice technologies (VoIP, VoFR, VoATM)
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Service parameters such as availability of prioritised services, SVCs, asymmetric bandwidth
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Vendor platform used in backbone network
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CPE utilised for various services
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Carrier/service provider bandwidth requirements (domestic and international)
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Value-added service portfolio
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Customer retention strategies
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And much more!
Telsyte's research was conducted from October 2001 through February 2002. In order to provide consistent responses across all service providers, demographic information was requested for FY 2000/2001, as well as growth forecasts for FY 2001/2002.
Analysis for this project was completed in February 2002. Hence, the information in Telsyte's database contains year-end results for FY 2000/2001, as well as service provider growth forecasts for FY 2001/2002 based on 6-8 months of operational experience.
Telsyte measures over 260 distinct network service parameters. Information from our database will be customised into PDF-based reports meeting your specific requirements. Contact Shara Evans at (02) 8297-4650 or info@telsyte.com.au for further information.
Pre-Packaged Reports
Our pre-packaged reports are divided into Buyers Guides and Industry Profiles:
- Buyers Guides are aimed at corporate/government customers that utilise (or plan to deploy) data/multimedia WAN services.

- Industry Profiles are aimed at service providers, vendors, consultants and analysts who want in-depth market information on various data market segments
Australian ATM Services
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Report Description
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Notes
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Status
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The 2002 Edition of Telsyte's Buyers Guide: ATM Services
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This report provides detailed information for the Australian ATM service market. It includes a comparison of 17 ATM service providers on a wide variety of parameters.
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Available now
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The 2002 Edition of Telsyte's Industry Profile: ATM Services
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This report provides detailed information for the Australian ATM service market. It includes a comparison of 17 ATM service providers on a wide variety of parameters. Trending information from 1998-2002 is included as well as a full range of demographics and market share information.
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Available now
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Australian Frame Relay Services
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Report Description
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Notes
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Status
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The 2002 Edition of Telsyte's Buyers Guide to Frame Relay Services
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This report provides detailed information for the Australian Frame Relay service market. It includes a comparison of 16 Frame Relay service providers on a wide variety of parameters.
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Available now
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The 2002 Edition of Telsyte's Industry Profile: Frame Relay Services
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This report provides detailed information for the Australian Frame Relay service market. It includes a comparison of 16 Frame Relay service providers on a wide variety of parameters. Trending information from 1997-2002 is included as well as a full range of demographics and market share information.
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Available now
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Australian Leased Line/Clear Channel Services
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Report Description
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Notes
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Status
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The 2002 Edition of Telsyte's Buyers Guide to Leased Line/Clear Channel Services
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This report provides detailed information for the Australian Leased Line/Clear Channel service market. It includes a comparison of 17 Leased Line/Clear Channel service providers on a wide variety of parameters. Services span from 64 Kbps all the way to Dark Fibre.
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Available Now
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The 2002 Edition of Telsyte's Industry Profile: Leased Line/Clear Channel Services
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This report provides detailed information for the Australian Leased Line/Clear Channel service market. It includes a comparison of 17 Leased Line/Clear Channels service providers on a wide variety of parameters. Trending information from 1998-2002 is included as well as a full range of demographics and market share information. Services span from 64 Kbps all the way to Dark Fibre.
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Available Now
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Data Services Summary Reports
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Report Description
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Notes
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Status
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The 2002 Edition of Telsyte's Australian Data Services Market Size Trending Information for Frame Relay, ATM, Managed IP, Leased Line/Clear Channel Services and DSL Service Connections
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Includes service connection trending information from 1997-2002. Start date varies by service.
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Available now
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The 2002 Edition of Telsyte's Australian Data Services Revenue and Market Sizing Estimation Industry Summary For Frame Relay, ATM, Managed IP and Leased Line/Clear Channel Services
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Includes industry summaries of revenue, service connection and customer numbers for FY 1999/2000 and FY 2000/2001.
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Available now
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The 2002 Edition of Telsyte's Australian Data Services Revenue and Market Sizing Estimation By Carrier/Service Provider For Frame Relay, ATM, Managed IP and Leased Line/Clear Channel Services
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Includes detailed service provider revenue, service connection and customer numbers for FY 1999/2000, FY 2000/2001 and growth estimates for 2001/2002. Market share information is also included.
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Available now
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The 2002 Edition of Telsyte's Buyers Guide to Managed Voice over Data Services
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This report covers VoIP, VoFR and VoATM. It includes service provider offerings, customer numbers, connection numbers as well as descriptions of relevant technologies.
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Available now
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Telsyte's 2002 Industry Profile: Australian Value Added Services
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This report provides information on the following Australian market value-added services: Managed CPE; Data Centre Hosting; Web Hosting; Managed e-Commerce / e-Business / m-Commerce Solutions; Managed Firewall; Managed Encryption; IPSec VPNs; Secure SSL; Anti-Virus Scanning; Managed LANs; Managed Storage Solutions; Network Design; and Network Implementation.
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Available now
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Articles Mentioning Telsyte's 2002 Research
DSL Prime, 23 September Newsletter, “Australia, Finally, Picking Up”
ZDNet Australia, “Australian Broadband Survey Paints Disturbing Picture”
ComputerWorld, “Broadband Too Pricey For Enterprise”
ZDNet Australia, “Aust Movie Download Costs Could Hit AU$117”
ZDNet Australia, "Oz Ethernet breaks out of the LAN"
Press Release: Telsyte's 2002 Research
- Press Release - September 2002: Australian DSL Take-Up Grew By 33% During July and August 2002 — Over 178,000 DSL Lines Are Now In Place, But Pricing Regimes Still Provide Pitfalls For The Unwary

- Press Release — September 2002: Less than 30% of all Corporate and Government Services Use Broadband Connections — Price is a Major Inhibitor
Summary Articles From Last Year's (2001) Research
See our Publications page for a variety of articles on Australian Data services.
Click on Who's Who in Australian Data Services for a summary article on the Service Providers and Carriers featured in Telsyte's 2000/2001 study (last year's research).
Click on Australian Frame Relay Service Trends for a summary article of last year's Frame Relay research.
Click on Australian ATM Service Trends for a summary article of last year's ATM research.
Click on Australian Managed IP Service Trends for a summary article of last year's Managed IP research.
During the course of the year we will be writing summary articles on our 2002 research results.
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