Market Reports Shopping Cart FAQ
Instant Forecast - Frequently Asked Questions
Purchasing
You can purchase Market Reports online with a credit card.
To initiate an e-commerce transaction:
- Click on the "Purchase Now" button to add the selection to your Shopping Cart.
- The Shopping Cart will save your selected items, even after you log out. You can delete them at any time by clicking the “Delete” button under each item. When you are ready to finalise your purchase, click "Finalise Purchases" at the bottom of the page.
- Payment options
There are two options to pay for your online purchase — credit card, or an open Telsyte Account. If purchasing via a credit card, you will be prompted to enter your credit card information. Once you have entered all required information, click "Continue". Note: if you are previously registered and logged in, your user information will already be filled in. Simply verify that it is correct or make any necessary changes.
If you do not wish to place your credit card order over the Internet, use the option "pay by credit card via fax or post" and then fax or post your order with your credit card details. - Order confirmation
After filling in the required information, you will have the opportunity to verify that it is correct. Your purchase is still not complete and you can make any necessary changes by clicking the "Update Details" link next to your payment information. When everything is satisfactory, click "Continue". You will be then presented with your purchase details. To confirm your purchase, simply click “Process Transaction”. - Purchase completion
Once your online purchase is approved, print the page as your receipt. You will also receive a confirmation of your purchase via e-mail to the address your provided.
Delivery and Receipt
Upon completion of your Market Report purchase, an email confirming sale confirmation will be sent to your email address and the Adobe PDF document will be sent to your attention within 24-hours of order, Monday through Friday 9:00 am to 5:00 pm AEST (excluding holidays).
Receipts for online sales are handled electronically and a receipt (Tax Invoice) will be sent to the billing contact via email.
In the case of an online order with no email address supplied, receipt details and the Adobe PDF document will be sent via Australia Post.
Vendor Independence
At Telsyte, we take pride in our vendor independence. We are committed to the highest standards of professional and ethical conduct in providing in-depth, independent research and advice.
Telsyte is not aligned with any telecommunications carriers, service providers, vendors or systems integrators. As such, our advice is always objective and tailored to specific client needs. Similarly, our market studies are completely objective and based on the results of extensive research and subsequent Telsyte’s unbiased analysis.
Help
Our friendly analysts are available to help you with Telsyte's Market Reports. For information or assistance, please call Telsyte at (02) 8297-4650, international +61-2-8297-4650.
