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The 2002 Edition of Telsyte's Industry Profile: Australian Frame Relay Services

This report provides detailed service and statistical information for the Australian Frame Relay service market. It includes a comparison of 16 Frame Relay service providers in the following areas:

Overview: The Australian Frame Relay Market
Frame Relay Service Trends
The Service Provider Landscape
The Australian Frame Relay Market
Frame Relay Service Coverage: Domestic
Frame Relay Service Coverage: International
Frame Relay Market Size: As of July 2001
Frame Relay Market Growth: FY 2001/2002
Target Customer
Frame Relay Tariff Structure
Vendor Market Share: Backbone Network Platform
Customer Premise Equipment (CPE)
Frame Relay Access Technologies
Frame Relay Access Speed
Frame Relay Bandwidth Profile
Managed Frame Relay Services: CPE + Transmission
Frame Relay Network Size
Service Conversion
Prioritised Virtual Circuits (Frame Relay CoS)
Frame Relay Traffic Profile
The Availability of Switched Virtual Circuits (SVCs)
The Availability of Asymmetric Virtual Circuits
Managed Voice over Frame Relay (VoFR) Services
The Availability of Web-Based Reporting
Frame Relay Service Interconnectivity
Frame Relay Service Level Agreements
The Impact of Outsourcing on Frame Relay Service Revenue
Frame Relay Service Differentiators

Table of Content

Section	Description	Page
	Contents	2
	Tables	2
	Figures	4
	Report License	6
1	Introduction and Methodology	7
1.1	Report Contents	7
1.2	Telsyte's Primary Research Database	8
1.3	Methodology	11
2	Overview: The Australian Frame Relay Market	16
2.1	Frame Relay Service Trends	17
2.2	The Service Provider Landscape	19
3	The Australian Frame Relay Market	21
4	Frame Relay Service Coverage: Domestic	22
5	Frame Relay Service Coverage: International	26
6	Frame Relay Market Size: As of July 2001	29
7	Frame Relay Market Growth: FY 2001/2002	35
8	Target Customer	40
9	Frame Relay Tariff Structure	42
9.1	Tariff Structure	42
9.2	Availability of Usage-based Tariffs	44
10	Vendor Market Share: Backbone Network Platform	47
11	Customer Premise Equipment (CPE)	50
12	Frame Relay Access Technologies	52
13	Frame Relay Access Speed	56
13.1	Frame Relay Services: Access Speed Availability	58
13.2	Frame Relay Services: Access Speed Deployment	60
13.3	High-Speed Frame Relay Services	62
13.4	Multilink Frame Relay Support (Frame Relay Bonding)	65
14	Frame Relay Bandwidth Profile	69
15	Managed Frame Relay Services: CPE + Transmission	74
15.1	Market Size: Managed Frame Relay CPE Service	77
15.2	Managed Frame Relay CPE Service Trends	78
16	Frame Relay Network Size	80
17	Service Conversion	82
18	Prioritised Virtual Circuits (Frame Relay CoS)	85
19	Frame Relay Traffic Profile	88
20	The Availability of Switched Virtual Circuits (SVCs)	91
21	The Availability of Asymmetric Virtual Circuits	96
22	Managed Voice over Frame Relay (VoFR) Services	99
23	The Availability of Web-Based Reporting	107
24	Frame Relay Service Interconnectivity	112
25	Frame Relay Service Level Agreements	117
26	The Impact of Outsourcing on Frame Relay Service Revenue	124
27	Frame Relay Service Differentiators	125

Tables

Table	Page
Table 1. — Australian Frame Relay Service Providers	21
Table 2. — Domestic Coverage: Australian Frame Relay Services: July 2001	22
Table 3. — Domestic Coverage: Australian Frame Relay Service Trends	24
Table 4. — International Coverage for Frame Relay Services: July 2001	26
Table 5. — International Traffic Map: Frame Relay Services	26
Table 6. — Domestic Frame Relay Services: Market Size FY 2000/2001	29
Table 7. — Frame Relay: Connection, Customer and Revenue Growth from FY 1999/2000 to FY 2000/2001	31
Table 8. — Market Share: Australian Frame Relay Service Connections FY 2000/2001	31
Table 9. — Market Share: Australian the Frame Relay Customers FY 2000/2001	32
Table 10. — Market Share: Australian Frame Relay Revenue FY 2000/2001	34
Table 11. — Service Provider Growth Estimates: Domestic Australian Frame Relay Market — FY 2001/2002	35
Table 12. — Estimated Growth: Domestic Australian Frame Relay Market — FY 2001/2002	36
Table 13. — Frame Relay: Connection Growth from 1997-2002	37
Table 14. — Frame Relay: Customer Growth from 1997-2002	37
Table 15. — Frame Relay: Revenue Growth from 1999-2002	38
Table 16. — Australian Frame Relay Service Target Customer	40
Table 17. — Frame Relay Tariff Components	42
Table 18. — Australian Frame Relay Service Tariff Overview	43
Table 19. — Availability of Usage-based Tariffs: Australian Frame Relay Services	44
Table 20. — 3-Year Comparison: The Availability of Usage-based Tariffs for Australian Frame Relay Services	46
Table 21. — Use of Vendor Equipment in Australian Frame Relay Networks	47
Table 22. — Support of Customer Premise Equipment (CPE) in Australian Frame Relay Networks	50
Table 23. — Frame Relay Network Access Technologies	52
Table 24. — Trending Information: Frame Relay Network Access Technologies	54
Table 25. — Access Speeds Available and Deployed in Frame Relay Networks: By Service Provider	56
Table 26. — 3-Year Comparison: Frame Relay Network Access Speed Availability	59
Table 27. — 2-Year Comparison: Frame Relay Network Access Speed Connections	61
Table 28. — Availability of High-Speed Frame Relay Services	62
Table 29. — 2-Year Comparison: Availability of High-Speed Frame Relay Access Services	64
Table 30. — Availability of Multilink Frame Relay	67
Table 31. — Frame Relay Bandwidth Usage: By Service Provider	70
Table 32. — Australian Frame Relay Network Bandwidth (CIR) Profile: July 2001	72
Table 33. — Managed Frame Relay CPE Service Features	74
Table 34. — Managed Frame Relay CPE Service Trends	76
Table 35. — Managed Frame Relay CPE Service Estimates	77
Table 36. — 3-Year Comparison: Managed Frame Relay CPE Service Estimates	79
Table 37. — 4-Year Comparison: Frame Relay Network Size	80
Table 38. — Frame Relay Service Conversion: FY 2000/2001	82
Table 39. — 4-Year Comparison: Frame Relay Service Conversion	83
Table 40. — Availability of Prioritised Frame Relay Services	85
Table 41. — 3-Year Comparison: Availability of Prioritised Frame Relay Services	87
Table 42. — Service Provider Perspective on Frame Relay Application Profile	88
Table 43. — 2-Year Comparison of Industry Averages: Frame Relay Traffic Types	90
Table 44. — The Availability of Frame Relay SVCs: July 2001	92
Table 45. — 4-Year Comparison: The Availability of Frame Relay SVCs	93
Table 46. — Comparison of Frame Relay Usage-based Tariffs and SVC Availability	94
Table 47. — Availability of Asymmetric Frame Relay Virtual Circuits: July 2001	96
Table 48. — 3-Year Comparison: Availability of Frame Relay Asymmetric Virtual Circuits	97
Table 49. — The Availability of Managed Voice over Frame Relay (VoFR) Services	101
Table 50. — VoFR Circuit Recommendations	103
Table 51. — Managed VoFR: Premium Charge	103
Table 52. — 3-Year Comparison: The Availability of Managed Voice over Frame Relay (VoFR) Services	104
Table 53. — CPE and Customer Information: Managed VoFR Services	105
Table 54. — 2-Year Comparison: Managed VoFR Service Connections and Customers	106
Table 55. — The Availability of Web-based Reporting for Frame Relay Services	107
Table 56. — Frame Relay Network to Network Interfaces/Service Interconnectivity	112
Table 57. — Frame Relay Service Plans for Additional NNIs/Service Interconnectivity Partners	115
Table 58. — SLA Overview: Frame Relay Services	117
Table 59. — 3-Year Comparison: Availability of Frame Relay SLAs	118
Table 60. — SLA for Service Availability: Frame Relay Services	118
Table 61. — SLA for Installation: Frame Relay Services	120
Table 62. — SLA Rebate Methodology: Frame Relay Services	121
Table 63. — SLA Differentiators: Frame Relay Services	122
Table 64. — The Impact of Outsourcing on Frame Relay Revenue	124
Table 65. — Frame Relay Service Differentiators	125

Figures

Figures	Page
Figure 1. — Frame Relay Service Availability by Geography: July 2001	24
Figure 2. — Frame Relay Points of Presence and Switches: By Service Provider	25
Figure 3. — Frame Relay Services: Popular International Destinations	27
Figure 4. — Australian Frame Relay Service Connection Market Share: FY 2000/2001	32
Figure 5. — Australian Frame Relay Customer Market Share: FY 2000/2001	33
Figure 6. — Australian Frame Relay Service Revenue Market Share: FY 2000/2001	34
Figure 7. — Frame Relay Service Connection (Port) Growth: 1997-2002	37
Figure 8. — Frame Relay Customer Growth: 1997-2002	38
Figure 9. — Frame Relay Revenue Growth: 1999-2002	38
Figure 10. — Australian Frame Relay Service Target Customer	41
Figure 11. — Availability of Usage-based Tariffs: Australian Frame Relay Services — July 2001	45
Figure 12. — 3-Year Comparison: The Availability of Usage-based Tariffs for Australian Frame Relay Services	46
Figure 13. — Use of Vendor Equipment in Australian Frame Relay Networks	48
Figure 14. — Vendor Market Share: Number of Australian Frame Relay Switches Deployed	49
Figure 15. — Support of Customer Premise Equipment in Australian Frame Relay Networks	51
Figure 16. — Availability of Access Technologies for Use with Frame Relay Services	53
Figure 17. — 3-Year Comparison: Availability of Access Technologies for Use with Frame Relay Services	54
Figure 18. — Access Technology Deployment in Frame Relay Networks	55
Figure 19. — Frame Relay Access Speed Utilisation: By Service Provider	58
Figure 20. — Access Speed Availability: Frame Relay Services	58
Figure 21. — 3-Year Comparison: Frame Relay Network Access Speed Availability	59
Figure 22. — Access Speed Deployment: Frame Relay Services	60
Figure 23. — 2-Year Comparison: Frame Relay Network Access Speed Connections	62
Figure 24. — Availability of High-Speed Frame Relay Access Services	63
Figure 25. — 2-Year Comparison: Availability of High-Speed Frame Relay Access Services	64
Figure 26. — Availability of Multilink Frame Relay	68
Figure 27. — Conceptual Overview of Frame Relay Virtual Circuits	69
Figure 28. — Frame Relay CIR	70
Figure 29. — Frame Relay Bandwidth Usage: By Service Provider	72
Figure 30. — Australian Frame Relay Network Bandwidth (CIR) Profile: July 2001	73
Figure 31. — Availability of Managed Frame Relay CPE Services: July 2001	76
Figure 32. — Managed Frame Relay CPE Service Trends	77
Figure 33. — 3-Year Comparison: Managed Frame Relay CPE Service Estimates	79
Figure 34. — 4-Year Comparison: Frame Relay Network Size	81
Figure 35. — Frame Relay Service Conversion: FY 2000/2001	83
Figure 36. — 4-Year Comparison: Frame Relay Service Conversion	84
Figure 37. — Availability of Prioritised Frame Relay Services	86
Figure 38. — 3-Year Comparison: Availability of Prioritised Frame Relay Services	87
Figure 39. — Industry Average: Frame Relay Traffic Types	89
Figure 40. — Percentage of Frame Relay Traffic Types by Industry Line Counts	89
Figure 41. — 2-Year Comparison of Industry Averages: Frame Relay Traffic Types	90
Figure 42. — The Availability of Frame Relay SVCs: July 2001	92
Figure 43. — 4-Year Comparison: The Availability of Frame Relay SVCs	94
Figure 44. — Availability of Asymmetric Frame Relay Virtual Circuits: July 2001	97
Figure 45. — 3-Year Comparison: Availability of Frame Relay Asymmetric Virtual Circuits	98
Figure 46. — A Conceptual Overview of Voice over Frame Relay Standards	100
Figure 47. — The Availability of Managed VoFR Services: July 2001	104
Figure 48. — 3-Year Comparison: The Availability of Managed VoFR Services: July 2001	105
Figure 49. — Availability of Web-Based Reporting for Frame Relay Services: July 2001	109
Figure 50. — Web-based Monitoring for Frame Relay Services	110
Figure 51. — Network Parameters Measured in Web-based Frame Relay Reports	111
Figure 52. — Number of Frame Relay Service Interconnections: By Australian Service Provider	114
Figure 53. — Frame Relay Service Interconnection: By Partner Service Provider	114
Figure 54. — 3-Year Comparison: Availability of Frame Relay SLAs	118

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Report Description	Report Cost	GST	Total
The 2002 Edition of Telsyte's Industry Profile: Frame Relay Services	$6,000.00	$600.00	$6,600.00

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