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The 2002 Edition of Telsyte's Buyers Guide: Managed Internet-based IP VPN Services

This report provides detailed service information for the Australian Managed Internet-based IP VPN services. It includes a comparison of 10 Internet-based IP VPN service providers in the following areas:

Overview: The Australian Managed Internet-based IP VPN Market
Managed Internet-based IP VPN Service Trends
Managed Internet-based IP VPN Service Structure

Managed IP VPN Service Structures: CPE/Software-based VPNs and Network-based VPNs
IP VPN Deployment Models
IP VPN Site Connectivity
Remote Access Connectivity
Remote Access User Verification and Policy Management
Additional Information on Managed IP Remote Access Services
Extranet Connectivity
VPN Gateways
Considerations for Internet Access
Defining IP VPNs
Encapsulation
IP Tunnelling
IPSec
SSL
Internet Issues
Additional Considerations for IP VPN Establishment

Service Providers: The Australian Managed Internet-based IP VPN Market
Managed Internet-based IP VPN Coverage: Domestic
Service Coverage: International
Target Customer
Tariff Structure

Overview of Tariff Structure
Availability of Usage-based Tariffs

Backbone Network Platform
Customer Premise Equipment (CPE)/Client Software
Managed Internet-based IP VPN Access Technologies
Managed Internet-based IP VPN Access Speed

Managed IP Services: Access Speed Deployment
Managed IP Services: Access Speed Deployment

Managed Internet-based IP VPN Service Level Agreements
Availability of Web-based Reporting

Note: Telsyte's study focused on data service connections rather than Internet access, although it is possible to provide both services over a single connection and many data service providers offer Internet access as a value-added service. All of the information described in this study reflects Managed Internet-based IP VPN services provided by data service providers.Other than data service providers that also offer Internet access services, we did not attempt to interview members of the ISP community for this study.

Section	Description	Page
	Contents	2
	Tables	2
	Figures	3
	Report License	4
1	Introduction and Methodology	5
1.1	Report Contents	5
1.2	Telsyte's Primary Research Database	7
1.3	Methodology	10
2	Overview: The Australian Managed Internet-based IP VPN Market	12
2.1	Managed Internet-based IP VPN Service Trends	14
3	Managed Internet-based IP VPN Service Structure	17
3.1	Managed IP VPN Service Structures: CPE/Software-based VPNs and Network- based VPNs	18
3.2	IP VPN Deployment Models	22
3.2.1	IP VPN Site Connectivity	22
3.2.2	Remote Access Connectivity	23
3.2.2.1	Remote Access User Verification and Policy Management	25
3.2.2.2	Additional Information on Managed IP Remote Access Services	27
3.2.3	Extranet Connectivity	27
3.2.4	VPN Gateways	29
3.3	Considerations for Internet Access	29
3.3.1	Defining IP VPNs	29
3.3.2	Encapsulation	30
3.3.3	IP Tunnelling	30
3.3.3.1	L2TP Tunnels	31
3.3.4	IPSec	33
3.3.5	SSL	35
3.3.6	Internet Issues	35
3.3.7	Additional Considerations for IP VPN Establishment	36
4	Service Providers: The Australian Managed Internet-based IP VPN Market	39
5	Managed Internet-based IP VPN Coverage: Domestic	42
6	Service Coverage: International	45
7	Target Customer	48
8	Tariff Structure	50
8.1	Overview of Tariff Structure	50
8.2	Availability of Usage-based Tariffs	52
9	Backbone Network Platform	54
10	Customer Premise Equipment (CPE)/Client Software	55
11	Managed Internet-based IP VPN Access Technologies	57
12	Managed Internet-based IP VPN Access Speed	60
12.1	Managed IP Services: Access Speed Deployment	60
13.2	Managed IP Services: Access Speed Deployment	62
13	Managed Internet-based IP VPN Service Level Agreements	64
14	Availability of Web-based Reporting	69

Tables

Table	Page
Table 1. — Strengths and Weaknesses of CPE/Software-based and Network-based Managed IP VPN Service Structures	19
Table 2. — Australian Managed Internet-based IP VPN Service Providers	39
Table 3. — Additional Managed Internet-based IP VPN Services	41
Table 4. — Australian Managed Internet-based IP VPN	42
Table 5. — International Coverage for Managed Internet-based IP VPN Services	45
Table 6. — International Traffic Map: Managed IP Services (All Categories)	46
Table 7. — Australian Managed Internet-based IP VPN Target Customer	48
Table 8. — Managed Internet-based IP VPN Tariff Components	50
Table 9. — Summary of Managed Internet-based IP VPN Tariff Components	51
Table 10. — Availability of Usage-based Tariffs: Australian Internet-based Managed IP Services	52
Table 11. — Use of Vendor Equipment in Australian Managed Internet-based IP VPN Networks	54
Table 12. — Use of Customer Premise Equipment (CPE)/Software in Australian Managed Internet-based IP VPN Networks	55
Table 13. — Access Technologies Used for Managed Internet-based IP VPN Networks	57
Table 14. — Access Speeds Available for Managed Internet-based IP VPN Networks	60
Table 15. — SLA Overview: Managed Internet-based IP VPN Services	64
Table 16. — SLA for Service Availability: Managed Internet-based IP VPN Services	65
Table 17. — SLA for Installation: Managed Internet-based IP VPN Services	66
Table 18. — SLA Rebate Methodology: Managed Internet-based IP VPN Services	67
Table 19. — SLA Differentiators: Managed Internet-based IP VPN Services	67
Table 20. — The Availability of Web-based Reporting for Managed Internet-based IP VPN Services	69

Figures

Figures	Page
Figure 1. — Conceptual Overview of Virtual Private Networks	22
Figure 2. — Conceptual Overview of a Virtual Private Network (VPN)	23
Figure 3. — Conceptual Overview: Remote Access Connectivity Options	24
Figure 4. — Conceptual Overview: Extranet Connectivity Options	28
Figure 5. — Managed Internet-based IP VPN Points of Presence: By Service Provider	43
Figure 6. — Managed Internet-based IP VPN Availability by Geography	44
Figure 7. — Managed IP Services: Popular International Destinations	47
Figure 8. — Australian Managed Internet-based IP VPN Target Customer	49
Figure 9. — Availability of Usage-based Tariffs: Australian Internet-based Managed IP Services	52
Figure 10. — Use of Customer Premise Equipment/Client software in Australian Managed Internet-based IP VPN Networks	56
Figure 11. — Access Technologies Used for Internet-based IP VPN Services	58
Figure 12. — Access Technology Deployment in Managed Internet-based IP VPN Networks	59
Figure 13. — Access Speed Availability: Managed Internet-based IP VPN Services	61
Figure 14. — Access Speed Deployment in Managed Internet-based IP VPN Networks	63
Figure 15. — Availability of Managed Internet-based IP VPN SLAs	65
Figure 16. — Availability of Web-Based Reporting for Managed Internet-based IP VPN Services	71
Figure 17. — Web-based Monitoring for Managed Internet-based IP VPN Services	71
Figure 18. — Network Parameters Measured in Web-based Managed Internet-based IP VPN Reports	72

Report Pricing

All reports are delivered in password protected Adobe PDF format. Reports are Print and Search enabled.

Reports will be licensed to the subscribing company.

The subscriber will not be permitted to disclose the report to any additional third parties, and must ensure that any person within the subscriber company's organisation who has access to the content of this report abides by the requirements of this Confidentiality undertaking.

Report Description	Report Cost	GST	Total
The 2002 Edition of Telsyte's Buyers Guide: Managed Internet-based IP VPN Services	$1,500.00	$150.00	$1,650.00

Additional Report Options

A hard copy version of this report is available for $1,000 (ex-GST).
We're happy to provide a customised report with bite-sized chunks (report sub-sections) tailored to meet your specific needs.
We also have a Managed Internet-based IP VPN Industry Profile, which includes additional demographic information.
Our database allows us to provide customised analysis that is tailored to meet your specific needs.

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