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The 2002 Edition of Telsyte's Industry Profile: Australian Managed IP Services based on Frame Relay, ATM or MPLS

This report provides detailed service and statistical information for the Australian Managed IP service market for services that are based on Frame Relay, ATM or MPLS. It includes a comparison of 17 Managed IP service providers in the following areas:

Overview: The Australian Managed IP Market for Services Based on Frame Relay, ATM or MPLS Architecture
Managed IP Service Trends
The Australian Managed IP (based on FR/ATM/MPLS) Market
Managed IP Service Architecture

A Short Description of MPLS
A Short Description of DiffServ
MPLS and DiffServ

Service Coverage: Domestic
Service Coverage: International
Market Size: As of July 2001
Market Growth: FY 2001/2002
Target Customer
Tariff Structure

Availability of Usage-based Tariffs

Backbone Network Platform

Vendor Market Share: Backbone Network Platform

Customer Premise Equipment (CPE)
Managed IP Access Technologies
Managed IP Access Speed
Managed IP Service Level Agreements
The Impact of Outsourcing on Managed IP Revenue
Availability of Web-based Reporting
Availability of Managed VoIP Services
Availability Prioritised IP Services: Class of Service (CoS) Support

Table of Content

Section	Description	Page
	Contents	2
	Tables	2
	Figures	3
	Report License	5
1	Introduction and Methodology	6
1.1	Report Contents	6
1.2	Telsyte's Primary Research Database	7
1.3	Methodology	11
2	Overview: The Australian Managed IP Market for Services Based on Frame Relay, ATM or MPLS Architecture	15
2.1	Managed IP Service Trends	17
3	The Australian Managed IP (based on FR/ATM/MPLS) Market	19
4	Managed IP Service Architecture	21
4.1	A Short Description of MPLS	24
4.2	A Short Description of DiffServ	26
4.3	MPLS and DiffServ	28
5	Service Coverage: Domestic	30
6	Service Coverage: International	35
7	Market Size: As of July 2001	38
8	Market Growth: FY 2001/2002	46
9	Target Customer	50
10	Tariff Structure	52
10.1	Tariff Structure	52
10.2	Availability of Usage-based Tariffs	55
11	Vendor Market Share: Backbone Network Platform	57
12	Customer Premise Equipment (CPE)	60
13	Managed IP Access Technologies	62
14	Managed IP Access Speed	65
15	Managed IP Service Level Agreements	69
16	The Impact of Outsourcing on Managed IP Revenue	76
17	Availability of Web-based Reporting	77
18	Availability of Managed VoIP Services	83
19	Availability Prioritised IP Services: Class of Service (CoS) Support	89

Tables

Table	Page
Table 1. — Australian Managed IP (based on FR/ATM/MPLS) Providers	19
Table 2. — Additional Managed IP Services (as of July 2001)	20
Table 3. — Architecture: Australian Managed IP Services (as of July 2001)	21
Table 4. — Service Coverage: Australian Managed IP Services Based on Frame Relay, ATM or MPLS (as of July 2001)	30
Table 5. — International Coverage for Managed IP Services Based on Frame Relay, ATM or MPLS (as of July 2001)	35
Table 6. — International Traffic Map: Managed IP Services (All Categories)	36
Table 7. — Managed IP (based on FR/ATM/MPLS): Market Size FY 2000/2001	38
Table 8. — Managed IP (based on FR/ATM/MPLS): Connection, Customer and Revenue Growth from FY 1999/2000 to FY 2000/2001	40
Table 9. — Market Share: Australian Managed IP (based on FR/ATM/MPLS) Service Connections FY 2000/2001	41
Table 10. — Market Share: Australian Managed IP (based on FR/ATM/MPLS) Customers FY 2000/2001	42
Table 11. — Market Share: Australian Managed IP (based on FR/ATM/MPLS) Revenue FY 2000/2001	44
Table 12. — Service Provider Growth Estimates: Domestic Australian Managed IP (based on FR/ATM/MPLS) Market — FY 2001/2002	46
Table 13. — Estimated Growth: Domestic Australian Managed IP (based on FR/ATM/MPLS) Market — FY 2001/2002	47
Table 14. — Australian Managed IP (based on FR/ATM/MPLS) Target Customer	50
Table 15. — Managed IP Tariff Components	52
Table 16. — Availability of Usage-based Tariffs: Australian Managed IP Services Based on Frame Relay, ATM or MPLS (as of July 2001)	55
Table 17. — Use of Vendor Equipment in Australian Managed IP (based on FR/ATM/MPLS) Networks	57
Table 18. — Use of Customer Premise Equipment (CPE) in Australian Managed IP (based on FR/ATM/MPLS) Networks	60
Table 19. — Access Technologies Used for Managed IP (based on FR/ATM/MPLS) Networks	62
Table 20. — Access Technology Deployment in Managed IP (based on FR/ATM/MPLS) Networks	64
Table 21. — Access Speeds Available for Managed IP (based on FR/ATM/MPLS) Networks	65
Table 22. — Access Speed Deployment: Managed IP (based on FR/ATM/MPLS) Services	68
Table 23. — SLA Overview: Managed IP (based on FR/ATM/MPLS) Services	69
Table 24. — SLA for Service Availability: Managed IP (based on FR/ATM/MPLS) Services	70
Table 25. — SLA for Installation: Managed IP (based on FR/ATM/MPLS) Services	72
Table 26. — SLA Rebate Methodology: Managed IP (based on FR/ATM/MPLS) Services	73
Table 27. — SLA Differentiators: Managed IP (based on FR/ATM/MPLS) Services	73
Table 28. — The Impact of Outsourcing on Managed IP (based on FR/ATM/MPLS) Revenue	76
Table 29. — The Availability of Web-based Reporting for Managed IP Services	77
Table 30. — The Availability of Managed VoIP Services	83
Table 31. — Managed VoIP Service Demographics for Managed IP Services Based on Frame Relay, ATM or MPLS	85
Table 32. — Managed VoIP Service Level Agreements	86
Table 33. — The Availability of Prioritised IP Services	90

Figures

Figures	Page
Figure 1. — Managed IP Service Architecture	24
Figure 2. — Managed IP (based on FR/ATM/MPLS) Points of Presence: By Service Provider	33
Figure 3. — Managed IP (based on FR/ATM/MPLS) Availability by Geography: July 2001	33
Figure 4. — Managed IP Services: Popular International Destinations	37
Figure 5. — Australian Managed IP (based on FR/ATM/MPLS) Service Connection Market Share: FY 2000/2001	42
Figure 6. — Australian Managed IP (based on FR/ATM/MPLS) Customer Market Share: FY 2000/2001	43
Figure 7. — Australian Managed IP (based on FR/ATM/MPLS) Revenue Market Share: FY 2000/2001	45
Figure 8. — Managed IP (based on FR/ATM/MPLS) Connection Growth: 1999-2002	48
Figure 9. — Managed IP (based on FR/ATM/MPLS) Customer Growth: 1999-2002	49
Figure 10. — Managed IP (based on FR/ATM/MPLS) Revenue Growth: 1999-2002	49
Figure 11. — Australian Managed IP (based on FR/ATM/MPLS) Target Customer	51
Figure 12. — Australian Managed IP (based on FR/ATM/MPLS) Tariff Overview	54
Figure 13. — Availability of Usage-based Tariffs: Australian Managed IP Services Based on Frame Relay, ATM or MPLS (as of July 2001)	56
Figure 14. — Use of Vendor Equipment in Australian Managed IP Networks	58
Figure 15. — Vendor Market Share: Number of Australian POPs Deployed	59
Figure 16. — Use of Customer Premise Equipment in Australian Managed IP Networks	61
Figure 17. — Access Technologies Used for Managed IP (based on FR/ATM/MPLS) Services	63
Figure 18. — Access Technology Deployment in Managed IP (based on FR/ATM/MPLS) Networks	64
Figure 19. — Access Speed Availability: Managed IP (based on FR/ATM/MPLS) Services	67
Figure 20. — Access Speed Deployment: Managed IP (based on FR/ATM/MPLS) Services	68
Figure 21. — Availability of Web-Based Reporting for Managed IP Services	80
Figure 22. — Web-based Monitoring for Managed IP Services	81
Figure 23. — Network Parameters Measured in Web-based Managed IP Reports	82
Figure 24. — The Availability of Managed VoIP Services	85
Figure 25. — The Availability of SLAs for Managed VoIP Services	88
Figure 26. — The Availability of Prioritised IP Services	93

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Report Description	Report Cost	GST	Total
The 2002 Edition of Telsyte's Industry Profile: Managed IP Services that Use a Frame Relay, ATM or MPLS Architecture	$6,000.00	$600.00	$6,600.00

Additional Report Options

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We also have a Managed IP Buyers Guide, which provides summarised information geared towards service procurement.
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