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The 2002 Edition of Telsyte's Industry Profile: Australian Managed IP Remote Access Services

This report provides detailed service and statistical information for the Australian Managed IP Remote Access services. It includes a comparison of 20 Managed IP Remote Access service providers in the following areas:

Overview: The Australian Managed IP Remote Access Market
Managed IP Remote Access Service Trends
Service Providers: The Australian Managed IP Remote Access Market
Managed IP Remote Access Service Structure

Remote Access User Verification and Policy Management
IP Tunnelling
Defining Remote Access
Australian Managed IP Remote Access Service Management Capabilities

Service Coverage: Domestic
Service Coverage: International
Market Size: As of July 2001
Market Growth: FY 2001/2002
Target Customer
Tariff Structure
Vendor Market Share: Backbone Network Platform
Customer Premise Equipment (CPE)/Client Software
Access Technologies

Australian Service Providers: Managed IP Remote Access Technologies
Considerations for Internet Access
Defining IP VPNs
Encapsulation
Tunnelling
Encryption / IPSec
Internet Issues

Managed IP Remote Access Service Level Agreements
The Impact of Outsourcing on Managed IP Remote Access Revenue
Availability of Web-based Reporting

Table of Content

Section	Description	Page
	Contents	2
	Tables	2
	Figures	3
	Report License	5
1	Introduction and Methodology	6
1.1	Report Contents	6
1.2	Telsyte's Primary Research Database	7
1.3	Methodology	11
2	Overview: The Australian Managed IP Remote Access Market	15
2.1	Managed IP Remote Access Service Trends	17
3	Service Providers: The Australian Managed IP Remote Access Market	20
4	Managed IP Remote Access Service Structure	23
4.1	Remote Access User Verification and Policy Management	24
4.2	IP Tunnelling	26
4.3	Defining Remote Access	26
4.4	Australian Managed IP Remote Access Service Management Capabilities	28
5	Service Coverage: Domestic	35
6	Service Coverage: International	39
7	Market Size: As of July 2001	43
8	Market Growth: FY 2001/2002	51
9	Target Customer	55
10	Tariff Structure	57
10.1	Overview of Tariff Structure	57
10.2	Availability of Usage-based Tariffs	60
11	Vendor Market Share: Backbone Network Platform	62
12	Customer Premise Equipment (CPE)/Client Software	66
13	Access Technologies	68
13.1	Australian Service Providers: Managed IP Remote Access Technologies	68
13.2	Considerations for Internet Access	71
13.2.1	Defining IP VPNs	73
13.2.2	Encapsulation	73
13.2.3	Tunnelling	74
13.2.4	Encryption / IPSec	75
13.2.5	Internet Issues	77
14	Managed IP Remote Access Service Level Agreements	79
15	The Impact of Outsourcing on Managed IP Remote Access Revenue	86
16	Availability of Web-based Reporting	87

Tables

Table	Page
Table 1. — Australian Managed IP Remote Access Providers	20
Table 2. — Additional Managed IP Remote Access Services	22
Table 3. — Management Capabilities: Australian Managed IP Remote Access Services	28
Table 4. — Remote Access: Service Management Options	30
Table 5. — Australian Managed IP Remote Access Services	35
Table 6. — International Coverage for Managed IP Remote Access Services	39
Table 7. — Methodology for Providing International Access	40
Table 8. — International Access: Percentage of Traffic Emanating Outside of Australia	41
Table 9. — Managed IP Remote Access: Market Size FY 2000/2001	44
Table 10. — Managed IP Remote Access: Registered End-User, Customer and Revenue Growth from FY 1999/2000 to FY 2000/2001	46
Table 11. — Market Share: Australian Managed IP Remote Access Registered End-Users FY 2000/2001	47
Table 12. — Market Share: Australian Managed IP Remote Access Customers (Companies) FY 2000/2001	48
Table 13. — Market Share: Australian Managed IP Remote Access Revenue FY 2000/2001	49
Table 14. — Service Provider Growth Estimates: Domestic Australian Managed IP Remote Access Market — FY 2001/2002	51
Table 15. — Estimated Growth: Domestic Australian Managed IP Remote Access: Market — FY 2001/2002	53
Table 16. — Australian Managed IP Remote Access Target Customer	55
Table 17. — Managed IP Remote Access Tariff Components	57
Table 18. — Summary of Managed IP Remote Access Tariff Components	58
Table 19. — Availability of Usage-based Tariffs: Australian Remote Access Managed IP Services	60
Table 20. — Use of Vendor Equipment in Australian Managed IP Remote Access Networks	62
Table 21. — Use of Customer Premise Equipment (CPE)/Software in Australian Managed IP Remote Access Networks	66
Table 22. — Technologies Used for Connection to Managed IP Remote Access Networks	68
Table 23. — Connection Methodology: Managed IP Remote Access Services (Modelled Figures)	70
Table 24. — SLA Overview: Managed IP Remote Access Services	79
Table 25. — Availability of Managed IP Remote Access SLAs	80
Table 26. — SLA for Service Availability: Managed IP Remote Access Services	81
Table 27. — SLA for Installation: Managed IP Remote Access Services	82
Table 28. — SLA Rebate Methodology: Managed IP Remote Access Services	83
Table 29. — SLA Differentiators: Managed IP Remote Access Services	83
Table 30. — The Impact of Outsourcing on Managed IP Remote Access Revenue	86
Table 31. — The Availability of Web-based Reporting for Managed IP Remote Access Services	87

Figures

Figures	Page
Figure 1. — Conceptual Overview of a Virtual Private Network (VPN)	25
Figure 2. — Conceptual Overview: Remote Access Connectivity Options	27
Figure 3. — Remote Access Management Options	29
Figure 4. — Access Management	32
Figure 5. — Management Options: User Authentication	32
Figure 6. — Management Options: User Authorisation	33
Figure 7. — Management Options: Administration	33
Figure 8. — Managed IP Remote Access Points of Presence: By Service Provider	37
Figure 9. — Managed IP Remote Access Service Availability by Geography: July 2001	37
Figure 10. — Methodology for Providing International Access	41
Figure 11. — Australian Managed IP Remote Access Registered End-User Market Share: FY 2000/2001	48
Figure 12. — Australian Managed IP Remote Access Customer Market Share: FY 2000/2001	49
Figure 13. — Australian Managed IP Remote Access Revenue Market Share: FY 2000/2001	50
Figure 14. — Managed IP Remote Access Services End-User Growth: 1999-2002	53
Figure 15. — Managed IP Remote Access Customer Growth: 1999-2002	54
Figure 16. — Managed IP (Remote Access Revenue Growth: 1999-2002	54
Figure 17. — Australian Managed IP Remote Access Target Customer	56
Figure 18. — Availability of Usage-based Tariffs: Australian Remote Access Managed IP Services	61
Figure 19. — Use of Vendor Equipment in Australian Managed IP Remote Access Networks	64
Figure 20. — Vendor Market Share: Number of Australian POPs Deployed	65
Figure 21. — Use of Customer Premise Equipment/Client software in Australian Managed IP Remote Access Networks	67
Figure 22. — Availability of Access Technologies: Managed IP Remote Access Services	69
Figure 23. — Access Technology Use: Managed IP Remote Access Services (Modelled Figures)	71
Figure 24. — Conceptual Overview of Virtual Private Networks	72
Figure 25. — Availability of Managed IP Remote Access SLAs	80
Figure 26. — Availability of Web-Based Reporting for Managed IP Remote Access Services	89
Figure 27. — Web-based Monitoring for Managed IP Remote Access Services	90
Figure 28. — Network Parameters Measured in Web-based Managed IP Remote Access Reports	90

Report Pricing

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Report Description	Report Cost	GST	Total
The 2002 Edition of Telsyte's Industry Profile: Managed IP Remote Access Services	$6,000.00	$600.00	$6,600.00

Additional Report Options

A hard copy version of this report is available for $4,000 (ex-GST).
We're happy to provide a customised report with bite-sized chunks (report sub-sections) tailored to meet your specific needs.
We also have a Managed IP Remote Access Buyers Guide, which provides summarised information geared towards service procurement.
Our database allows us to provide customised analysis that is tailored to meet your specific needs.

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