Enterprise communications

Telsyte’s enterprise communications research program covers technology trends and spending and usage patterns for one of the most crucial business services – communications and collaboration.

Coverage areas include:

• The future of on-premise and cloud enterprise communications
• How communications spending is changing
• The size of the cloud UC market and what it is forecast to reach in 2020
• Cloud EC and uptake of unified communications
• What is the future of the desk phone and how are mobile devices being used?
• Procurement models customers are using for on-premises and cloud equipment
• What is the uptake of IP telephony and VoIP?
• How public softphone-based services are moving into the enterprise
• What is the impact of videoconferencing on Australian organisations?

The Telsyte Enterprise Communications Market Study is for:

• Business IT leaders delivering strategy presentations
• Marketing directors requiring content for campaigns
• Market insight professionals performing market intelligence
• PR and marketing professionals looking to maximise their clients’ exposure
• Business leaders that need to make strategic decisions about supplying products and services to the Australian market

The study is produced using primary and secondary research:

• Telsyte’s ICT decision maker survey conducted with 259 senior IT executive respondents
• Financial reports released by vendors and cloud service providers
• Interviews conducted with executives from operators, equipment vendors and software partners

In addition, Telsyte analysts conduct ongoing desk and media secondary research to monitor developments across vendors and geographies.